---
title: "Service Degradation – Inter.link Portal"
description: "Resolved · Sep 16, 2026"
base_url: "https://status.inter.link"
canonical: "https://status.inter.link/events/report/3068"
homepage_url: "https://inter.link/"
contact_url: "https://inter.link/imprint"
---

# Service Degradation – Inter.link Portal

[Status](/.md) › [Events](/events.md) › Service Degradation – Inter.link Portal

Sep 16, 2026 · 1 day ago · 21 hours

## Updates

### + Resolved — Sep 17, 7:36 AM

Salesforce has resolved their global outage and Inter.link services have returned to normal operation. Our portal, including the ticketing system and provisioning of new services, is fully operational. We apologise for any inconvenience this may have caused.

### x Identified — Sep 16, 5:22 PM

We have identified the root cause of this issue: a global Salesforce outage is affecting our portal, including the ticketing system and provisioning of new services. Inter.link systems remain impacted, and at this time we are waiting for Salesforce to restore their services. You can follow the Salesforce incident directly at https://status.salesforce.com/incidents/20004433. We will continue to provide updates as they become available.

### x Investigating — Sep 16, 10:45 AM

Due to a third-party provider disruption, some customers may experience intermittent problems with the Inter.link portal, including the ticketing system and provisioning of new services. We will provide updates as they become available.

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